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Glossary | Contact Us |
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How do I get telnet or SSH access to the server?
We do not offer Telnet access to our servers. If you require SSH access, you may open a support ticket with your username and the reason you require...
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What is SSH?
SSH is a secure replacement for telnet, allowing you to have shell access to your OneHostingPlan Servers account. SSH is very similar to telnet but...
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What username do I use for FTP?
For the main account, or any resold accounts you create, the username of the account can be used for FTP access. FTP sub-users that you can create in...
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What are all these directories I see in my account?
/home/username/public_html is where you place your web files. Anything you place in this folder will be viewable on the web.
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Can I use FTP before my domain has propagated?
Yes you can. To do this you must use your IP from your setup email as the FTP address. Login with your username and password.
Once the...
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I just uploaded something and I can't see it! What's going on?
Once in a while, when you've just uploaded a file via FTP, it won't show up on the list of files in your FTP client. Try refreshing.
In CuteFTP:...
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What is Ftp?
FTP stands for File Transfer Protocol. It is the standard manner by which files are transferred from one computer to another. FTP is the recommended...
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What software do I need to use FTP?
In order to use FTP, you'll need an FTP client. The two most popular clients are and
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What are my default FTP account settings?
Your account (and for resellers, every account you create from your WHM account) comes with default FTP settings already in place. To utilize the...
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